Connect with a provider or behavioral health professional* virtually
Your primary care provider and your specialist may offer virtual visits. Virtual visits connect you with your healthcare provider via telephone or video chat using your phone, tablet or laptop.† With virtual visits, you can talk with a provider from the comfort of your home. These visits are private, secure and confidential.
Providers are available to treat many conditions, including, but not limited to:
- Allergies
- Fever
- Cold and flu symptoms
- Insect bites
- Stress
- Anxiety
- Depression
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Virtual visits may be able to address other needs, including changes to medicines and refills, ordering labs, tests or screenings, and help with the management of chronic conditions.‡
Call your provider to find out if they offer virtual visits and if so, what you need to do to get started.
If you don’t have a primary care provider or if your PCP doesn’t offer virtual visits, you can use the “Find care” tool on Humana.com or call the number on the back of your member ID card to get connected with a provider that offers this service.
* Behavioral health visits are by appointment.
† Standard data rates may apply.
‡ Not all in-network providers offer telehealth services.