Young couple laughing and playing with child

Humana is pleased to provide vision benefits to the employees and dependents of Broward County Government. 

We want to take care of you—with benefits that make it easy for you to get the care you need, when you need it. Your care is always at the core of what we do.

Vision health resources Forms you may need Contact us

Our team is standing by to answer your questions and provide the information you need. You can find specific contact information about your plan and your programs.

Customer Care

The Customer Care department is staffed by representatives who are familiar with the providers and services of our vision plans. Please call the customer care department whenever you have questions or need additional information that is not provided through the website. Repreentatives are available Monday – Friday, 8 a.m. – 9 p.m., Eastern time.

Vision: 877-398-2980

Vision out-of-network claims

If you are seeking reimbursement for out-of-network charges, please send your form to:

First American Administrators
ATTN: OON Claims
P.O. Box 8504
Mason, OH 45040-7111

Written grievances

If you need to submit a written grievane, please use the following address:

Vision Claims Grievance and Appeals
P.O. Box 14638
Lexington, KY 40512-4638