Representatives who know about your dental plans can help you when you call Customer Service. If you have any questions or need information that you can’t find on the website, please call them. They’re available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.
Dental: 800-233-4013
If you need to submit a written grievance, please use the following address:
DHMO Grievance and Appeals
P.O. Box 14729
Lexington, KY 40512-4729