Our team is standing by to answer your questions and provide the information you need. You can find specific contact information about your plan and your programs.
Customer Care
The customer care department isw staffed by representatives who are familiar with the providers and services of your dental and vision plans. Please call the customer care department whenever you have questions or need additional information that is not provided through the website.
Toll free: 800-233-4013
Dental claims
Please send your dental claim forms to:
Humana Dental Claims
P.O. Box 14611
Lexington, KY 40512-4611
Annual enrollment team
855-811-0409
Monday – Friday, 8 a.m. – 8 p.m., Eastern time
Written grievances
If you need to submit a written grievance, please use the following address: Please send your dental claim forms to:
DHMO Grievances and Appeals
P.O. Box 14729
Lexington, KY 40512-4729