A customer services representative smiling

At Humana, we’re dedicated to providing perfect service. If you have a question about claims, benefits or resources for Humana members, feel free to call. See below for contact information.

If you have any questions about the plan, call Humana at 866-771-1615 (TTY: 711). You can call Monday through Friday from 5 a.m. to 9 p.m., Pacific time. Our automated phone system will answer your call after hours, on Saturdays, Sundays and some holidays. 

For eligibility and premium questions, call County of Orange Benefits Service Center at 833-476-2347. You can call Monday through Friday from 8 a.m. – 6 p.m., Pacific time or visit the My OC Benefits website at mybenefits.ocgov.com.

Learn more

Have questions?

Call Humana at 866-771-1615 (TTY: 711), Monday–Friday, 5 a.m.–9 p.m., Pacific time.

Enroll

You may enroll on the My OC Benefits website or by calling the Benefits Service Center at 833-476-2347, Monday–Friday, 8 a.m.–6 p.m., Pacific time.

Enroll here

Informational video presentation

Watch our helpful video presentation with instructions on how to enroll in your healthcare plan.

Watch the video