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Humana and CTA RHCT want you to have the tools and resources you need to manage your health—and your healthcare coverage. Here are some of the ways you can use this website:

  • Sign in to MyHumana.com to access healthcare member tools and review your claims information.
  • Find resources within your community including food sources, housing support and more.
  • Learn about the extra benefits available to you through your Humana plan at no additional cost to you, including SilverSneakers® and the Humana Well Dine® meal program.

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Coverage and communications

2025 Plan year

Detailed information about your healthcare plan is right at your fingertips. Review these documents to learn about your coverage, your deductible, your out-of-pocket maximum and more. Individuals residing in Cook, DuPage, Kane, Kankakee, Kendall, Lake, McHenry or Will counties can choose an HMO option. If you are a current member or want to enroll, please ensure you are eligible through Group Administrators before reviewing the HMO summary of benefits.

Humana/CTA RHCT Medicare Advantage HMO Plan Summary of Benefits

Routine Hearing Benefit

Routine Vision Benefit

Humana/CTA RHCT Medicare Advantage PPO Plan Summary of Benefits

Routine Hearing Benefit

Routine Vision Benefit

Humana/CTA RHCT Medicare Advantage Prescription Drug Coverage

If you have any questions regarding your plan, please call the Customer Care department at 800-542-2070 (TTY: 711), Monday – Friday, 7 a.m. – 8 p.m., Central time. 
Tools and resources Member forms

Find care

Use Humana’s Find care tool to help find nearby doctors, hospitals and other healthcare providers in the Humana network. You can get phone numbers, addresses and maps, customize your search by specialty and see the distance from your home or work.

Find care

Pharmacy finder

Locate a pharmacy in your area by selecting the link below, using a ZIP code or your Humana member ID. Then select the Humana Medicare Employer Plan (Group) Network.

Find a pharmacy

Medication Adherence

Taking your medicine every time as prescribed by your doctor can help you manage your conditions and reduce the risk of complications. Forgetting to take your medicine or skipping doses for conditions such as high blood pressure or heart disease may lead to unwanted results. For example, missing doses may increase your risk of heart attack, stroke, kidney failure or other health problems.

For information and helpful tips, review Why you should take your medicine .

Schedule your Annual Wellness Visit

It's covered by your Humana Medicare plan.

Make the most of your plan. It's worth it to use all the benefits of your coverage, especially your Annual Wellness Visit. There's no cost to you, and you can earn $25 in rewards from Go365 by Humana® for completing your visit.

Your Annual Wellness Visit is a great way to create a personalized plan for managing your health. It is not a typical checkup or physical. It's a relaxed conversation between you and your doctor—with more time to focus on protecting your overall wellness and health.

You can also schedule a preventive physical examination each calendar year. This includes a head-to-toe checkup, medical history, routine tests and screenings as recommended by your doctor. 

Don’t have a doctor or want to switch? Find care.

Learn more: Medicare Annual Wellness Visit

Humana Network Pharmacy Options

You can choose among many network retail and mail order pharmacies for prescription services. CenterWell Pharmacy™ is 1 mail-order pharmacy option. With a mail-order pharmacy, your medications will be securely shipped to your home. Using a mail-order service may help you follow your prescribed treatment schedule with convenient, no-contact mail delivery, order tracking, refill reminders and automatic refills. See if a mail-order pharmacy is right to meet your prescription needs.

Humana also offers $50 quarterly to use for over-the-counter (OTC) medications through a mail-order program. So browse our prescription tools and resources and start saving today!

Explore CenterWell Pharmacy

Find a pharmacy

Access prescription tools and resources

OTC mail-order form

Humana Community Navigator Tool

Humana provides assistance for members through the Community Navigator tool. Find food assistance, loneliness resources and other free or reduced cost programs, including new programs for the COVID-19 pandemic. Just enter your ZIP code to find programs near you. 

A healthy partnership begins with preventive care .

Extra benefits and services

Discover your path to wellness. Go365 by Humana® gives you personalized activities, as well as tracking, support, and rewards, to keep you inspired along the way. Get detailed information about the Go365 wellness and rewards program available to you.

Learn more about Go365

Go365 Flyer

Your Humana Medicare Advantage Plan includes the SilverSneakers® Fitness Program for a free fitness membership at participating fitness centers.

Visit SilverSneakers

SilverSneakers Flyer

Receive 28 nutritious meals delivered to your door at no cost – courtesy of Humana – after an overnight hospital or nursing facility stay. Choose from regular, diabetic, puree, vegetarian, kosher and renal-supportive meal options.

Call the Humana Well Dine food program at 866-96MEALS (866-966-3257). You can reach us Monday – Friday, 8 a.m. – 9 p.m., and Saturday, 9 a.m. – 5 p.m., Eastern time.

Visit Humana Well Site

Humana Well Dine Flyer Coming soon

Humana Care Management is a service offered through your Humana plan at no extra cost for Humana Medicare Advantage members with a qualifying condition. Our care managers will talk with you and help you make the best choices regarding your health. Eligible members will develop a care plan with a care manager, who will check in on a member's progress. We will then follow up to help make sure the service is working for you.

Visit Humana Care Management

Humana Care Management

Connect with a provider or behavioral health professional* virtually

Your primary care provider and your specialist may offer virtual visits. Virtual visits connect you with your healthcare provider via telephone or video chat using your phone, tablet or laptop.† With virtual visits, you can talk with a provider from the comfort of your home. These visits are private, secure and confidential. 

Providers are available to treat many conditions, including, but not limited to:

  • Allergies
  • Fever
  • Cold and flu symptoms
  • Insect bites
  • Stress
  • Anxiety
  • Depression

Learn more about telehealth

Virtual visits may be able to address other needs, including changes to medicines and refills, ordering labs, tests or screenings, and help with the management of chronic conditions.‡

Call your provider to find out if they offer virtual visits and if so, what you need to do to get started. 

If you don’t have a primary care provider or if your PCP doesn’t offer virtual visits, you can use the “Find care” tool on Humana.com or call the number on the back of your member ID card to get connected with a provider that offers this service.

* Behavioral health visits are by appointment.
† Standard data rates may apply.
‡ Not all in-network providers offer telehealth services.

Learn more

Have questions?

You can contact Group Administrators directly by calling 866-997-3821, Monday – Friday, 8 a.m. – 4:30 p.m., Central time.

Chicago Transit Authority Retiree Health Care Trust (CTA RHCT)

You can contact Group Administrators, Ltd. directly by calling 866-997-3821 (TTY: 711), Monday – Friday, 8 a.m. – 4:30 p.m., Central time or by visiting us on the web.

Visit CTA RHCT online