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At Humana, we’re dedicated to providing perfect service. If you have a question about claims, benefits or resources for Humana members, feel free to call. See below for contact information.

For benefit, claims and provider questions, call Humana Group Medicare Customer Care at 888-899-5444 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time (5 a.m. – 9 p.m., Pacific time). Our phone system may answer your call after hours, and on Saturdays, Sundays and some holidays. 

For premium, eligibility and enrollment questions, call Disney Benefits Center at 800-354-3970 (TTY: 711), Monday – Friday, 8:30 a.m. – midnight, Eastern time, (5:30 a.m. – 9 p.m. Pacific time), or visit NetBenefits.com.

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Have questions?

For benefit, claims and provider questions, call Humana Group Medicare Customer Care at 888-899-5444 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time (5 a.m. – 9 p.m., Pacific time).

Enroll

For premium, eligibility and enrollment questions, call Disney Benefits Center at 800-354-3970 (TTY: 711), Monday – Friday, 8:30 a.m. – midnight, Eastern time, (5:30 a.m. – 9 p.m. Pacific time), or visit NetBenefits.com

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