Welcome State of Texas Dental Choice Plan℠ preferred provider organization and HumanaDental DHMO participants!
As of Sept. 1, 2026, Humana is the administrator of the State of Texas Dental ChoiceSM preferred provider organization (PPO, available nationwide) and dental health maintenance organization (available only in Texas) plans.
Members can enroll in or change dental plans during their annual enrollment period or after a qualifying life event.
Humana customer service representatives are available at (855) 756-6580 (TTY:711), Monday through Friday, 8 a.m. – 7 p.m. Central Time. Current dental plan participants can use their
Note: All plan participants aged 18 and older must create their own MyHumana account to access claims and coverage information. Dependent children aged 18 and older will also have their own digital ID card.
Fall Enrollment is Oct. 26 – Nov. 13
State of Texas retirees who are Medicare-eligible participate in Fall Enrollment. This is your time to enroll in or change dental plans without a qualifying life event. Any changes you make during Fall Enrollment will take effect Jan. 1, for Plan Year 2027 (Jan. 1 – Dec. 31, 2027). Visit the
Search the “Find a dentist” tool to see if your dentist is in network with Humana. If not, you can find a new dentist from the tool or contact our customer service. Representatives will help you find a dentist in your area.
All DHMO participants will have to designate a primary care dentist (PCD) with Humana, even if your current PCD is in Humana’s network. Please search with your dentist’s name in the “Find a dentist” tool and see if your dentist is in Humana’s network. If not, you can find a new dentist in Humana’s DHMO network and designate them as a PCD. You can assign a PCD after you create your MyHumana account using the "Sign in to MyHumana" button at top of page.
NOTE: ERS cannot and does not guarantee the length of time that a specific type of "Value-Added" product shall be offered. Any questions or concerns about these products or services should be directed to HumanaDental.
Our Customer Care department is staffed with representatives familiar with the providers and services of your dental plan. If you have questions or need additional information that is not provided through the website, please call toll free (855) 756-6580 (TTY: 711), Monday - Friday, 8 a.m. – 7 p.m., Central Time.
Your dentist will submit your dental claim directly to Humana. However, an out-of-network dentist may require you to pay up front, and you will need to submit a claim to Humana for reimbursement. For out-of-network claims, use this
Humana Dental Claims
PO Box 14359
Lexington, KY 40512-4359
If you need to submit a written grievance, please use the following address:
Humana Grievance and Appeal Department
P.O. Box 14163
Lexington, KY 40512-4163
Complete this form to allow someone else (family member, friend, attorney, etc.) to speak for you concerning your dental benefit, enrollment or claims.
The State of Texas Dental Choice Plan is administered by HumanaDental Insurance Company.
The HumanaDental DHMO plan is offered and administered by DentiCare, Inc. (d/b/a CompBenefits).
For DHMO plans: This communication provides a general description of certain identified insurance benefits. Our insurance benefit plans have exclusions and limitations. In the event of any disagreement between this communication and the plan document, the plan document will control.