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Man using smart phone to connect with provider

Virtual visits/telemedicine

Connect with a provider or behavioral health professional virtually.

 

Your primary care provider and your specialist may offer virtual visits.

  1. Virtual visits connect you with your provider via telephone or video chat using your phone, tablet or laptop.
  2. You can talk with a provider from the comfort of your home.
  3. Your virtual visit is private, secure and confidential.
  4. Providers are available to treat many conditions, including allergies, fever, cold and flu symptoms, insect bites, stress, anxiety, depression and many others.
  5. Virtual visits may be able to address an expanded set of needs, including refills, tests, screenings, changes to medicines, ordering labs and help with managing chronic conditions.

If you don’t have a primary care provider or if your PCP doesn’t offer virtual visits, you can use the “Find a doctor” tool on Humana.com or call the number on the back of your member ID card to get connected with a provider that offers the service.

Behavioral health visits are by appointment.

Standard data rates may apply.

Additional telehealth information – MDLive (medical telehealth visits) PDF opens in new window

Additional telehealth information – Array (behavioral health telehealth visits) PDF opens in new window

Preventive care PDF opens in new window

Where to get care PDF opens in new window

Learn more

Have questions?

Call our Group Medicare Customer Care team at 888-908-6518 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m., Hawaii standard time.

Find a doctor

Go to Humana.com/FindaDoctor to find doctor phone numbers, addresses and directions.

Find a doctor

MyHumana Sign in

As a State Health Plan member, you can register for MyHumana using your Humana ID number or your Medicare number.

Register now