Coverage documents
Find detailed information about your healthcare plan right here. View these documents to learn about your coverage, deductible, out-of-pocket maximums and more.
If you have any questions regarding your plan, please call our Customer Care department at 800‑733-9064 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.
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Humana Network Pharmacy Options
You have the choice of pharmacies for prescription retail and mail-order services. CenterWell Pharmacy™ is one mail-order pharmacy option. With a mail-order pharmacy, like CenterWell Pharmacy, your medications will securely ship to your home. Using a mail-order service may help you follow your prescribed treatment schedule with convenient, no-contact mail delivery. Also, some in-network pharmacies, like CenterWell Pharmacy offers order tracking, refill reminders and automatic refills. See if a mail-order pharmacy, like CenterWell Pharmacy is right to meet your prescription needs. Other pharmacies are available in the network.
You have the choice of pharmacies for prescription retail and mail-order services. CenterWell Pharmacy™ is one mail-order pharmacy option. With a mail-order pharmacy, like CenterWell Pharmacy, your medications will securely ship to your home. Using a mail-order service may help you follow your prescribed treatment schedule with convenient, no-contact mail delivery. Also, some in-network pharmacies, like CenterWell Pharmacy offers order tracking, refill reminders and automatic refills. See if a mail-order pharmacy, like CenterWell Pharmacy is right to meet your prescription needs. Other pharmacies are available in the network.
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Find nearby healthcare providers
We make it easy to locate the doctors and other healthcare providers you seek. Whenever you need care, simply choose from the many healthcare providers in the Humana network who accept Medicare.
Once on the Physician Finder page, select “Medicare or Medicare-Medicaid,” enter your ZIP code and select “Medicare PPO” from the drop-down menu.
We make it easy to locate the doctors and other healthcare providers you seek. Whenever you need care, simply choose from the many healthcare providers in the Humana network who accept Medicare.
Once on the Physician Finder page, select “Medicare or Medicare-Medicaid,” enter your ZIP code and select “Medicare PPO” from the drop-down menu.
Customer Care
It’s important to fully understand your healthcare coverage. If you have questions about your plan, your Customer Care specialists are ready to help you.
Here are just a few of the ways we can help:
- Answering questions about your coverage
- Replacing member ID cards
- Finding a doctor or specialist in your area
- Providing the information you need to use your plan
To reach our Customer Care specialists, please call 800‑733-9064 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.