Coverage documents
Find detailed information about your healthcare plan right here. View these documents to learn about your coverage, deductible, out-of-pocket maximums and more.
If you have any questions regarding your plan, please call our Customer Care department at 800‑733-9064 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.
-
Humana Network Pharmacy Options
You can choose among many network retail and mail order pharmacies for prescription services. CenterWell Pharmacy™ is 1 mail-order pharmacy option. With a mail-order pharmacy, your medications will be securely shipped to your home. Using a mail-order service may help you follow your prescribed treatment schedule with convenient, no-contact mail delivery, order tracking, refill reminders and automatic refills. See if a mail-order pharmacy, is right to meet your prescription needs.
-
Find nearby healthcare providers
We make it easy to locate the doctors and other healthcare providers you seek. Whenever you need care, simply choose from the many healthcare providers in the Humana network who accept Medicare.
Once on the Physician Finder page, select “Medicare or Medicare-Medicaid,” enter your ZIP code and select “Medicare PPO” from the drop-down menu.
Customer Care
It’s important to fully understand your healthcare coverage. If you have questions about your plan, your Customer Care specialists are ready to help you.
Here are just a few of the ways we can help:
- Answering questions about your coverage
- Replacing member ID cards
- Finding a doctor or specialist in your area
- Providing the information you need to use your plan
To reach our Customer Care specialists, please call 800‑733-9064 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.