Go365 by Humana
Discover your path to wellness. Go365 by Humana® gives you personalized activities, tracking, support and rewards to keep you inspired along the way.
Get detailed information about the Go365 wellness and rewards program available to you.
Use your MyHumana account credentials to access Go365.
To get started with Go365 or register for your MyHumana account, visit Go365.
View this helpful video to learn how to activate your Go365 account.
Humana Care Management
Humana Care Management is a service offered through your Humana plan at no extra cost for Humana Medicare Advantage members with a qualifying condition. The Humana Care Management team will get the information you need to make the right choices. Your care manager will talk with you to learn your needs. Together, you will make a plan. We will then follow up to make sure the service is working for you.
In-home Health and Well-being Assessment program
As a member of the State Health Plan Humana Medicare Advantage PPO plan, we are excited to offer you the In-home Health and Well-being Assessment (IHWA) program.
A licensed clinician comes to your home for an IHWA. Humana works with Signify Health (Signify) to schedule and complete the IHWA for our state health plan members. The assessment is not a substitute for regular healthcare provider visits, but it does help to provide another layer of support for you.
This program is optional, available at no additional cost to you as part of your Humana plan and does not affect your health plan rates or benefits. The results are shared with your primary care physician via Signify to better understand your whole health picture. The assessment provides valuable information to you and your healthcare provider that you may have not had time to discuss.
After completing a visit, you will receive a $15 Walmart gift card* in the mail.
Your safety is our highest priority. Signify providers follow the Centers for Disease Control and Prevention (CDC) guidelines to protect you during your assessment. They are required to self-screen for COVID-19 symptoms before the assessment and utilize personal protective equipment (PPE) during the assessment. A virtual option may be available.
* This gift card cannot be used to purchase prescription drugs or medical services covered by Medicare, Medicaid or other federal healthcare programs, nor alcohol, tobacco, e-cigarettes or firearms. This card may not be converted to cash.
Post-discharge benefits
After a member is discharged from a nursing facility or in-patient hospital stay, they may be eligible to receive the following benefits at no additional cost.
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Humana Well Dine® food program
Receive 28 nutritious meals delivered to your door at no cost—courtesy of Humana—after an in-patient hospital or nursing facility stay. Choose from health-specific menus designed by dietitians, which offer something for everyone, including:
- Diabetic, gluten-free, heart-friendly and many other options
- Heat-and-eat tasty meals that last 14 days in the fridge
Receive 28 nutritious meals delivered to your door at no cost—courtesy of Humana—after an in-patient hospital or nursing facility stay. Choose from health-specific menus designed by dietitians, which offer something for everyone, including:
- Diabetic, gluten-free, heart-friendly and many other options
- Heat-and-eat tasty meals that last 14 days in the fridge
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Post-discharge personal home care
After a member’s overnight in-patient stay in a hospital or nursing facility, members may receive assistance performing daily living activities within the home. Types of assistance include bathing, dressing, toileting, walking, eating and preparing meals.
After a member’s overnight in-patient stay in a hospital or nursing facility, members may receive assistance performing daily living activities within the home. Types of assistance include bathing, dressing, toileting, walking, eating and preparing meals.
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Post-discharge transportation services
After a member’s overnight in-patient stay in a hospital or nursing facility, members are provided transportation to approved locations by car, van or a wheelchair-accessible vehicle at no cost.
If you would like more information about these post-discharge benefits, please contact the dedicated North Carolina State Health Plan Humana Customer Care department at 888-700-2263 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.
After a member’s overnight in-patient stay in a hospital or nursing facility, members are provided transportation to approved locations by car, van or a wheelchair-accessible vehicle at no cost.
If you would like more information about these post-discharge benefits, please contact the dedicated North Carolina State Health Plan Humana Customer Care department at 888-700-2263 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time.
All product names, logos, brands and trademarks are property of their respective owners, and any use does not imply endorsement.
Consult your doctor before beginning any new diet or exercise regimen.
This communication does not guarantee benefits and does not indicate all services received will be covered by your plan. Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan.
This information is provided for educational purposes only. It is not to be used for medical advice, diagnosis or treatment. Consult your healthcare provider if you have questions or concerns.
Go365 is not an insurance product. This is a general description of services which are subject to change. Product features may vary by client. Please refer to Customer Support for more information.
Rewards have no cash value and must be earned and redeemed within the same plan year. Rewards not redeemed before Dec. 31st will be forfeited.
SilverSneakers may not be available in all areas
Some links on this page may take you to Humana non-Medicare product or service pages or to a different website.