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Summary of Benefits

New Mexico Retiree Health Care Authority Summary of Benefits

  • Find a doctor

    We make it easy to locate doctors and other healthcare providers you seek. Whenever you need care, simply choose from the many providers in the Humana network who accept Medicare.

     

    Find a doctor near you

    We make it easy to locate doctors and other healthcare providers you seek. Whenever you need care, simply choose from the many providers in the Humana network who accept Medicare.

     

    Find a doctor near you

  • Virtual visits/Telemedicine

    Connect with a healthcare provider or behavioral health professional* virtually

     

    Your primary care physician (PCP) and specialist may offer virtual visits. Virtual visits enable you to:

    • Connect with your healthcare provider via telephone or video chat using your mobile phone, tablet or laptop.
    • Talk with a healthcare provider from the comfort of your home in a private, secure and confidential manner.
    • Speak with a healthcare provider to treat many conditions, including allergies, fever, cold and flu symptoms, insect bites, stress, anxiety, depression and many others.
    • Address an expanded set of needs, including changes to medicines, refills, ordering labs, tests and screenings, and help with the management of chronic conditions.

     

    Speak with your healthcare provider to find out if virtual visits are offered.

     

    If you don’t have a PCP or if your PCP doesn’t offer virtual visits, you can use the “Find a doctor” tool on this webpage to get connected with a healthcare provider that offers this service. You may also call the number on the back of your member ID card to find a doctor who offers virtual visits.

     

    * Behavioral health visits are by appointment.

     

    † Standard data rates may apply.

    Connect with a healthcare provider or behavioral health professional* virtually

     

    Your primary care physician (PCP) and specialist may offer virtual visits. Virtual visits enable you to:

    • Connect with your healthcare provider via telephone or video chat using your mobile phone, tablet or laptop.
    • Talk with a healthcare provider from the comfort of your home in a private, secure and confidential manner.
    • Speak with a healthcare provider to treat many conditions, including allergies, fever, cold and flu symptoms, insect bites, stress, anxiety, depression and many others.
    • Address an expanded set of needs, including changes to medicines, refills, ordering labs, tests and screenings, and help with the management of chronic conditions.

     

    Speak with your healthcare provider to find out if virtual visits are offered.

     

    If you don’t have a PCP or if your PCP doesn’t offer virtual visits, you can use the “Find a doctor” tool on this webpage to get connected with a healthcare provider that offers this service. You may also call the number on the back of your member ID card to find a doctor who offers virtual visits.

     

    * Behavioral health visits are by appointment.

     

    † Standard data rates may apply.

Learn more

Have questions?

Call our Humana’s Customer Care team at 866-396-8810, Monday through Friday, 6 a.m. to 7 p.m., Mountain time.

NMRHCA contact information

You can also get more information on the NMRHCA website.

MyHumana sign in

For a more personalized view of your health journey, sign in to your account on MyHumana.