Connect with a healthcare provider or behavioral health professional* virtually
Your primary care physician (PCP) and specialist may offer virtual visits. Virtual visits enable you to:
- Connect with your healthcare provider via telephone or video chat using your mobile phone, tablet or laptop.†
- Talk with a healthcare provider from the comfort of your home in a private, secure and confidential manner.
- Speak with a healthcare provider to treat many conditions, including allergies, fever, cold and flu symptoms, insect bites, stress, anxiety, depression and many others.
- Address an expanded set of needs, including changes to medicines, refills, ordering labs, tests and screenings, and help with the management of chronic conditions.
Speak with your healthcare provider to find out if virtual visits are offered.
If you don’t have a PCP or if your PCP doesn’t offer virtual visits, you can use the “Find a doctor” tool on this webpage to get connected with a healthcare provider that offers this service. You may also call the number on the back of your member ID card to find a doctor who offers virtual visits.
* Behavioral health visits are by appointment.
† Standard data rates may apply.