A granddaughter hugging her grandparents.

You and your Medicare-eligible family members can benefit from the comprehensive healthcare program that Teachers' Retirement System of the State of Kentucky (TRS) and Humana provides.

Continue reading to learn about your plan benefits, additional resources and how to get in touch with Humana to answer any of your questions.

Coverage and communications

2026 Plan Information Tools and resources Member forms

Find care

Use Humana’s Find care tool to help find nearby doctors, hospitals and other healthcare providers in the Humana network. You can get phone numbers, addresses and maps, customize your search by specialty and see the distance from your home or work.

Find care

Medication Adherence

Taking your medicine every time as prescribed by your doctor can help you manage your conditions and reduce the risk of complications. Forgetting to take your medicine or skipping doses for conditions such as high blood pressure or heart disease may lead to unwanted results. For example, missing doses may increase your risk of heart attack, stroke, kidney failure or other health problems.

For information and helpful tips, review Why you should take your medicine PDF opens in new window.

Health and Well-being Assessment program

As a member of the TRS of KY Humana Medicare Advantage PPO plan, we are excited to offer you the Health and Well-being Assessment (HWA) program.

A licensed clinician comes to your home for an HWA. Humana works with Signify Health (Signify) to schedule and complete the HWA for our TRS of KY members. The assessment is not a substitute for regular healthcare provider visits, but it does help to provide another layer of support for you.

This program is optional, available at no additional cost to you as part of your Humana plan and does not affect your health plan rates or benefits. The results are shared with your primary care physician via Signify to better understand your whole health picture. The assessment provides valuable information to you and your healthcare provider that you may not have had time to discuss.

After completing a visit, you will receive a $50 Walmart gift card* in the mail.

Learn more about the HWA program

Your safety is our highest priority. Signify providers follow the Centers for Disease Control and Prevention (CDC) guidelines to protect you during your assessment. They are required to self-screen for COVID-19 symptoms before the assessment and utilize personal protective equipment (PPE) during the assessment. A virtual option may be available.

* This gift card cannot be used to purchase prescription drugs or medical services covered by Medicare, Medicaid or other federal healthcare programs, nor alcohol, tobacco, e-cigarettes or firearms. This card may not be converted to cash.

Schedule your Annual Wellness Visit

It's covered by your Humana Medicare plan.

Make the most of your plan. It's worth it to use all the benefits of your coverage, especially your Annual Wellness Visit. There's no cost to you, and you can earn $25 in rewards from Go365 by Humana® for completing your visit.

Your Annual Wellness Visit is a great way to create a personalized plan for managing your health. It is not a typical checkup or physical. It's a relaxed conversation between you and your doctor—with more time to focus on protecting your overall wellness and health.

You can also schedule a preventive physical examination each calendar year. This includes a head-to-toe checkup, medical history, routine tests and screenings as recommended by your doctor. 

Don’t have a doctor or want to switch? Find care.

Learn more: Medicare Annual Wellness Visit

Extra benefits and services

Discover your path to wellness. Go365 by Humana® gives you personalized activities, as well as tracking, support, and rewards, to keep you inspired along the way. Get detailed information about the Go365 wellness and rewards program available to you.

Learn more about Go365

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Go365 Wellness Coaching is also available to assist with weight loss, quitting tobacco and may other areas to help reach your health and well-being goals.

Go365 Wellness Coaching flyer PDF opens in new window

Your Humana Medicare Advantage Plan includes the SilverSneakers® Fitness Program for a free fitness membership at participating fitness centers.

Learn more about SilverSneakers

SilverSneakers flyer PDF opens in new window

Receive 28 nutritious meals delivered to your door at no cost – courtesy of Humana – after an overnight hospital or nursing facility stay. Choose from regular, diabetic, puree, vegetarian, kosher and renal-supportive meal options.

Call the Humana Well Dine food program at 866-96MEALS (866-966-3257). You can reach us Monday – Friday, 8 a.m. – 9 p.m., and Saturday, 9 a.m. – 5 p.m., Eastern time.

Visit Humana Well Site

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Humana Care Management is a service offered through your Humana plan at no extra cost for Humana Medicare Advantage members with a qualifying condition. Our care managers will talk with you and help you make the best choices regarding your health. Eligible members will develop a care plan with a care manager, who will check in on a member's progress. We will then follow up to help make sure the service is working for you.

Visit Humana Care Management

Humana Care Management flyer PDF opens in new window

Connect with a provider or behavioral health professional* virtually

Your primary care provider and your specialist may offer virtual visits. Virtual visits connect you with your healthcare provider via telephone or video chat using your phone, tablet or laptop.† With virtual visits, you can talk with a provider from the comfort of your home. These visits are private, secure and confidential. 

Providers are available to treat many conditions, including, but not limited to:

  • Allergies
  • Fever
  • Cold and flu symptoms
  • Insect bites
  • Stress
  • Anxiety
  • Depression

Learn more about telehealth PDF opens in new window

Virtual visits may be able to address other needs, including changes to medicines and refills, ordering labs, tests or screenings, and help with the management of chronic conditions.‡

Call your provider to find out if they offer virtual visits and if so, what you need to do to get started. 

If you don’t have a primary care provider or if your PCP doesn’t offer virtual visits, you can use the “Find care” tool on Humana.com or call the number on the back of your member ID card to get connected with a provider that offers this service.

* Behavioral health visits are by appointment.
† Standard data rates may apply.
‡ Not all in-network providers offer telehealth services.

Learn more

Have questions?

Call Humana’s Group Medicare Customer Care team at 866-307-2494 (TTY: 711), Monday – Friday, 8 a.m. – 9 p.m., Eastern time. 

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Contact TRS

For questions about premiums or enrollment information, you can call TRS at 800-618-1687 (TTY: 711), Monday – Friday, 8 a.m. - 5 p.m., Eastern time.

Or email info@trs.ky.gov